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 Q & A

  How do I order?
  Funkyshop's fabulous fun ways to order funkyshop:

Online- Just click on an item to send it to your shopping cart. You can go back and add as many items as you like. You can also change your order as you go and recalculate the total. Then, follow the directions for name and address info. You will get a confirmation that we received your order. If you don’t, contact us.The order confirmation does not mean the order was shipped. We charge the order when it is being shipped.

If you need information about your order or ask us anything! Please email us at funkyshop@hotmail.com.

Phone> 727-789-2824

There’s a free gift with every order, Flat Rate shipping of $4.95 on all orders (within the U.S.)!

 

  How is it shipped?
 

We make every effort to get your FUNKY FINE package out to you as soon as possible. If the item is in stock, and all your order information is verifiable, your package should be shipped in one to three business days. Shipping is by usps mail with tracking and will take an additional 2 to 6 days after leaving the warehouse in Florida, depending on where you live. If you live away from a large city, add on an extra day travelling time. Please be aware that the postal service takes a bit longer during the holidays. If your package is delayed, please check your email for possible problems. To process your order We must also have the billing address for the credit card if it is different than the shipping address. Orders outside the U.S. will only be shipped to the billing address. Inventory for our products changes daily, and an item may be sold out by the time your order is verified.  Any items not shipped on your order, should be re-ordered. We will not backorder items. Overnight delivery is available, but it does not speed up the verifying process. We cannot send out a package overnight the same day you email us the information unless we receive it by 10am est. If you have questions about your order or if you would like to know the status of the order, please email us at inti@funkyshop.com and give us the email address under which the order was sent, the name on the order and the order number. We cannot check on the status of your order via phone call.

We send all U.S. packages usps with delivery confirmation. Once the package has been scanned and delivery is posted on www.usps.com this completes the transaction and our shipping responsibility. Funkyshop is not responsible for any lost or stolen packages and these concerns should be addressed to the postal service. Track your package here at USPS.

 

  What credit cards do you accept?
  We accept Visa, MasterCard, and Discover, and American Express. We also accept PAYPAL. To process the order, we must have the exact billing address for your card (where your credit card sends the bill). We will not charge your credit card until the shipment is ready to go out, however, PAYPAL immediately deducts you payment from you account when you order. If there's a problem or an out of stock item ordered through PAYPAL, we will refund your PAYPAL account after contacting you.

 

How do I return or exchange anything?
We strive to offer only the highest quality products on funkyshop.com, but if you’re dissatisfied with your purchase, contact us within 30 days for return authorization and instructions on how to send it back. If the return is within 30 days, we’ll credit your credit card (minus the shipping charge) once we receive it back. Hair dye that has been opened or seal removed cannot be returned. There will be a 25% restocking fee for any unauthorized returns or refusals. Sorry, no cash refunds.

 

How much does the shipping cost?
For shipping within the U.S.:

FLATE RATE SHIPPING OF $4.95 FOR ALL ORDERS (in U.S.)

Priority is an additional charge:

0-$24.00= $7.90

$24.01-$48.00= $9.90

$48.01-$60.00= $13.90

$60.01-$75.00= $17.90

Additonal charges apply if the order is more than $75.00. We will contact you about the charges.

 

Please note: Florida residents are charged 7% sales tax.  

These shipping prices apply only within the U.S.

 

  What if I live outside the U.S.?

Shipping prices above pertain only to shipping within the U.S. Additional charges will apply depending on location. We ship only to the billing address on the credit card outside the U.S. We do not ship country to country even if one addres is U.S. There may also be additional charges for duty in certain countries which is not included in our prices. You will be responsible for those charges. Please contact your local postal service for information.

International Shipping -Read Before Purchasing
•We ship to Canada, western Europe, Australia, and Japan. We do not ship to Brazil. We ship by U.S. Postal Service First Class International Mail which does not have tracking outside the U.S. Tracking will show the exit of the package leaving the U.S. No further tracking is available unless your country tracks the package from there.
Once it leaves the U.S. we cannot track your package or assist in delivery time of the package. Make absolutely sure your shipping address is correct. We are not responsible for undeliverable, missing, or stolen packages through customs or your postal service. Please address these concerns to your local postal service or customs office. We do not ship any orders from one address to another.

We are not responsible for undeliverable, missing, delayed or stolen packages through customs or your postal service. Please address these concerns to your local postal service or customs office. We do not ship any orders from one address to another.

We are not responsible for any Customs / Duty Fees. Import duties, taxes, and charges are NOT INCLUDED in the item price or shipping charges. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to purchasing. These charges are normally collected by the delivering freight (shipping) company or when/where you pick up your package, and should not be confused with additional shipping charges.

We do not mark merchandise values below (actual) value or mark items as gifts. U.S. and International government regulations prohibit this.

Shipping time can take as long as 30 days. We are not responsible for shipping delays as a result of the Mail or Customs. There is no shipping on weekends or holidays.

Funkyshop is not responsible for banned/prohibited items seized and/or returned by International Customs Officials. Buyers are expected to know if they are allowed to purchase & receive such items from Funkyshop.

When you purchase an item, it means you have read and agreed to these terms.

Here are some international shipping costs:

Canada

$0-$12.00 =$5.90

$12.01-$24.00 =$7.90

$24.01-$36.00 =$9.90

$36.01-$51.00 =$14.90

$51.01-$75.00 =$19.90

Additonal charges will apply to larger orders. Any order that weighs over 4 lbs or is 12 or more bottles of hair dye must be shipped international priority and will have extra charges.

Europe, Australia, Japan

$0-$12.00 =$9.90

$12.01-$24.00 =$13.90

$24.01- $36.00 =$16.90

$36.01- $48.00 =$20.90

$48.01- $60.00 =$26.90

Additional charges will apply to larger orders. Any order that weighs over 4 lbs or is 12 bottles or more of hair dye must be shipped international priority and will have extra charges.

South America

$0-$12.00 =$7.90

$12.01-$24.00 =$11.90

$24.01- $36.00 =$15.90

$36.01- $48.00 =$18.90

$48.01- $60.00 =$22.90

Additional charges will apply to larger orders. Any order that weighs over 4 lbs or is 12 bottles or more of hair dye must be shipped international priority and will have extra charges.

How do I contact you?
If you need information about your order, please email us at funkyshop@hotmail.com.

You will get faster service if you email us but you can also call us with questions or comments 1-727-789-2824. If we’re not available, leave a detailed message with a contact number and/or email address. Or you can mail us comments or questions to:

Funkyshop.com
2672 Montague Court W.
Clearwater, FL 33761

 

Thanks for shopping at funkyshop.com! We hope you enjoy our site!