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Q
& A
| How do I order? |
| Funkyshop's fabulous fun ways to order funkyshop: |
Online-
the fastest and easiest way is right here online. Just click on an item and
it sends it flying into your shopping cart. You can go back and add as many
items as you like. You can also change your order as you go and recalculate
the total. Then, follow the directions and cyberspace takes care of the rest.
You will get a confirmation that we received your order. If you don’t, contact
us.This does not mean the order was shipped. We charge the order when it is
being shipped.
Mail
it to>
Funkyshop.com
2672
Montague Court W.
Clearwater, FL 33761
There’s a free gift with
every order, Flat Rate shipping of $4.95, free shipping over $99.00 (within
the U.S.)!
| How is it shipped? |
| We make every effort to get your FUNKY FINE package out to you as soon as possible. If the item is in stock, and all your order information is verifiable, your package should be shipped in one to three business days. Shipping is by uspsmail with tracking and will take an additional 2 to 6 days after leaving the warehouse in Florida, depending on where you live. If you live away from a large city, add on an extra day travelling time. Please be aware that the postal service takes a bit longer during the holidays. If your package is delayed, please check your email for possible problems. To process your order WE MUST also have the billing address for the credit card if it is different than the shipping address. Orders outside the U.S. will only be shipped to the billing address. Inventory for our products changes daily, and an item may be sold out by the time your order is verified. Any items not shipped on your order, should be re-ordered. We will not backorder items. Overnight delivery is available, but it does not speed up the verifying process and the$99+ free shipping discount does not apply. We cannot send out a package overnight the same day you email us the information unless we receive it by 2pm est. If you have questions about your order or if you would like to know the status of the order, please email us at inti@funkyshop.com and give us the email address under which the order was sent, the name on the order and the order number. We cannot check on the status of your order via phone call. Track your package here at USPS. |
| What credit cards do you accept? |
| We accept Visa, MasterCard, and Discover, and American Express. We also accept PAYPAL. To process the order, we must have the exact billing address for your card (where your credit card sends the bill). We will not charge your credit card until the shipment is ready to go out, however, PAYPAL immediately deducts you payment from you account when you order. If there's a problem or an out of stock item ordered through PAYPAL, we will refund your PAYPAL account after contacting you. |
| How do I return or exchange anything? |
| We strive to offer only the highest quality products on funkyshop.com, but if you’re dissatisfied with your purchase, contact us within 30 days for return authorization and instructions on how to send it back. If the return is within 30 days, we’ll gladly exchange it or credit your credit card (minus the shipping charge).There will be a 25% restocking fee for any unauthorized returns or refusals. Sorry, no cash refunds. |
| How much does the shipping cost? |
| Here’s a shipping chart for shipment within the U.S.: |
$99.00
and over FREE SHIPPING
with US first class or priority mail. Sorry, no discounts for overnight shipping.
Please
note: Florida residents are charged 7% sales tax.
These shipping prices apply only within the U.S.
| What if I live outside the U.S.? |
| Shipping prices pertain only to shipping within the U.S. Additional charges will apply depending on location. We ship only to the billing address on the credit card outside the U.S. There may also be additional charges for duty in certain countries. Please contact your local postal service for information. Please be aware- Once it leaves the U.S. we cannot track your package or assist in delivery time of the package. If you use PAYPAL from outside the U.S., we will contact you about additonal charges before shipping. We are not shipping to Singapore at this time. We do not ship any orders from one address to another. |
| How do I contact you? |
| If you need information about your order, please email us at inti@funkyshop.com. |
You will get faster service if you email us but you can also call us with questions or comments
1-727-789-2824. If we’re not available, leave a detailed message with a
contact number and/or email address. Or you can mail us comments or questions
to:
Funkyshop.com
2672 Montague Court W.
Clearwater, FL 33761
Thanks for shopping at funkyshop.com! We hope you enjoy our site!